Returning your order is easy and hassle-free. You can return your unused items within 30 days.

During holiday season, from 1st of november till 31st of december, we allow a 45 day window for returns.

Simply send the item(s) back in unused and original condition to the address below. You may use any shipping service you prefer, but please note that return shipping costs are your responsibility. We kindly ask you to share the tracking link with us once your return is on its way.

For orders that return due to unpaid import taxes, we charge an administrative cost of $80.

Return address:

Optiek Wim Truyens
Tervuursesteenweg 210
3060 Bertem
Belgium

Once we’ve received and inspected your return, we’ll issue a full refund minus the original shipping fee (if DHL Express was selected).

Lazy? I understand. For €40/$50/£40 I provide you with a DHL label and fill in all the duty-info. I also provice you with a link to shedule a DHL pickup. The price for this return will be deducted from the amount I pay back. Just send me an email if you want to use this service (info@vintagedesignerframes.com).

You can ask for a return using this link

We take great pride and care to ensure that you will receive your order in excellent condition.

However, if there is any damage to the frame, please contact our service department at info@vintagedesignerframes.com and together we will find a solution.

Once we receive your return, you will receive your refund immediately.

We will refund your return using the same payment method you selected at checkout.

Lazy? I completely understand.

For €40/$50/£40 I provide you with a DHL label and fill in all the duty-info. I also provice you with a link to shedule a DHL pickup. The price for this return will be deducted from the amount I pay back. Just send me an email if you want to use this service (info@vintagedesignerframes.com).